Guest Relations Executive - Russian Speaker - Boundless

Overview

About Our Client :

Our client is a world-renowned 5-star luxury hotel, known for delivering impeccable service, refined elegance, and an exceptional guest experience. Located in the heart of Dubai.

With a reputation for excellence, this 5-star hotel sets the benchmark for hospitality in the region, consistently earning top reviews and awards for its commitment to luxury, professionalism, and service excellence.

About the Role:

We are seeking a courteous, professional, and guest-focused Guest Relations Executive to join our client luxury hospitality team. As a key point of contact for guests throughout their stay, you will be responsible for delivering exceptional guest experiences, handling special requests, resolving concerns promptly, and enhancing overall satisfaction and loyalty

No. of Vacancies

Specific Skills

Excellent verbal and written communication skills.
Professional appearance with a strong sense of hospitality.
Russian Speaker

Responsible For

Welcome guests upon arrival and ensure a smooth check-in/check-out process.
Serve as the main point of contact for VIP guests, repeat visitors, and high-profile clientele.
Handle guest inquiries, requests, and complaints with professionalism and efficiency.
Coordinate special guest needs such as room preferences, amenities, transportation, or event bookings.
Maintain up-to-date knowledge of hotel services, promotions, facilities, and local attractions.

Job Nature

Full Time, On-Site

Educational Requirements

Higher Diploma

Experience Requirements

2-3

Job Location

Dubai, UAE

Other Benefits

Competitive salary and service charge/tips
Opportunities for career development within a global hospitality brand
Uniforms and meals provided

Job Level

Entry-Level